Policies

We are small group of friends who love erotic, art and design, our company is legitimate business located in Poland, EU

All orders come with VAT invoices, which are proof for returns or cancellations.

Address:

Casemiro Arts
Dworcowa 34
62-001 Chludowo, wielkopolskie, Poland
NIP: PL7772850535

 

ESTIMATED SHIPPING TIME

North America: 7 - 30 business days
Europe: 2 - 14 business days
Australia, New Zealand and Oceania: 2 - 6 weeks
Asia Pacific: 2 - 6 weeks

We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

CUSTOMS AND DUTIES FEES

Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs.   

WE GLADLY ACCEPT RETURNS, EXCHANGES, AND CANCELLATIONS:

Just contact us within: 14 days of delivery
Ship returns back to us within: 21 days of delivery
Request a cancellation within: 12 hours of purchase

THE FOLLOWING ITEMS CAN'T BE RETURNED

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale

CONDITIONS OF RETURN:

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PRIVACY POLICIES

We will only use your shipping and billing address, and contact information:

- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)  
- Your e-mail adress for ocassional newsletter

 You have right to change and delete your data, just unsuscribe or e-mail us at casemiroarts@wp.pl we will revove ALL data provided.

Other that this shopify privacy rules apply (please review them). We wil NEVER sell, borrow or made available  -  your data to ANYONE.  We are users of web like YOU not "BIG CORP" just a bunch of friends and we do value safety of our Id's CC's and so on!

COOKIES POLICY:

This website uses cookies to ensure you get the best experience on our website. We do not use any tracking or do not use any information in any harmful way. Cookies are only responsible for view counts only, user accounts, orders data, etc. Nothing that could harm your privacy.


QUESTIONS ABOUT YOUR ORDER?

Please contact us if you have any problems with your order. We work hard to keep our customers 100% satisfied!

e-mail: casemiroarts@wp.pl